By using our website, you agree to be bound by The Exploding Bakery Terms & Conditions, as stated below.
Contract for the Supply of Products or Services
The display of goods on the The Exploding Bakery site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and The Exploding Bakery unless, and until, an email is sent by The Exploding Bakery to you confirming that your order has been accepted and payment has been successfully made. This confirmation e-mail amounts to an acceptance by The Exploding Bakery of your offer to buy goods or services from The Exploding Bakery and this acceptance is effective regardless of whether or not you receive the e-mail. The Exploding Bakery are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself. Price and availability information is subject to change without notice.
The Exploding Bakery is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. The Exploding Bakery disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, The Exploding Bakery does not represent or warrant that the information accessible via this site is accurate, complete or current.
Processing of orders
Credit cards are debited before items are shipped or before services are activated by The Exploding Bakery. We will dispatch orders at the very earliest opportunity. This may mean that an order placed after the cut off is still dispatched the same day.
Orders placed on a Friday will be processed and shipped on a Monday, for a Tuesday delivery. Should you require your order on a specific day please indicate this in the delivery notes section on order completion screen.
Delivery is to be expected when stated but is not guaranteed. We use a next day courier service that has proved very reliable over the years but in very rare instances a delivery has not been made within the stated hours or on the day expected. The Exploding Bakery will do all that they can to assist in tracking the delivery but cannot be held responsible for delays. The boxes the cakes travel in have been designed to keep products frozen for over 24 hours. Special delivery requests will be added for the courier however we cannot guarantee that these will be followed. Note that there are no collections or deliveries on Weekends or Bank Holidays.
We only deliver to UK mainland business ddresses. Unfortunately this excludes home business addresses. Orders deemed to have a residential shipping address will not be processed but refunded less an admin charge of £5 + vat.
Limitation of Liability
Except as specifically stated on this site, neither The Exploding Bakery nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic fingerprints of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.
Returns & non conforming products
Returns are not accepted due to the perishable nature of the goods and food safety precautions. Please state the product type and best before date when reporting any instance of non-conformity. Any item not conforming to specification must be notified within 24 hours of delivery to be considered for refund. Should a non-conformity come to your attention after this time please contact us immediately and it will be dealt with on a case by case basis. Photographic evidence of the non conformity will be required.
Changes in Terms
The Exploding Bakery reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the The Exploding Bakery web site.